Microsoft data & automation solutions

Turn spreadsheets and manual processes into simple digital systems.

FlowNorth Digital helps small and medium-sized organisations improve reporting, reduce repetitive admin and build practical workflows with Power BI, Power Apps, Power Automate and Microsoft 365.

Discuss your process See example solutions
Power BIPower AppsPower AutomateMicrosoft 365
Practical firstTechnology follows the business process.
Microsoft focusedBuild on tools many teams already use.
Clear handoverSolutions designed to be understood, not hidden.

Services & packages

Start with the problem. Choose the right level of solution.

FlowNorth offers clear starting packages for reporting, automation and Power Platform projects. Every project is scoped before work begins, with agreed deliverables and a fixed quotation.

Clear starting prices. Prices below are starting points for the typical scope shown. If your process needs more, the scope and price are agreed before any additional work begins.
01

Reporting & Power BI

Turn business data into reporting people can actually use.

From a focused dashboard to a structured multi-source reporting model with consistent KPI logic.

Dashboard Starterfrom £750

Turn an existing spreadsheet or business dataset into a clear, interactive Power BI dashboard.

  • Up to 2 data sources
  • Up to 3 report pages & 12 agreed KPIs
  • 1 review round + handover
Typical delivery1–2 weeks
Reporting Transformationfrom £1,500

Bring multiple reporting sources together into one reusable model for management and operational reporting.

  • Typically up to 4 data sources
  • Up to 6 report pages & 25 agreed KPIs
  • Trend, drill-through & exception reporting
Typical delivery2–4 weeks
02

Workflow Automation

Remove repetitive admin and keep work moving automatically.

Automate straightforward tasks or a complete multi-stage workflow using Microsoft Power Automate.

Automation Starterfrom £550

Automate one clearly defined repetitive process such as a request, approval, reminder or notification.

  • 1 main Power Automate cloud flow
  • Up to 2 standard Microsoft services
  • 1 approval stage + 1 review round
Typical delivery3–7 working days
Workflow Automation Packfrom £1,200

Automate an end-to-end process involving several stages, approvals, reminders and team hand-offs.

  • Typically up to 3 related flows
  • Up to 3 approval stages
  • Tracking, reminders, escalations & testing
Typical delivery2–3 weeks
03

Power Platform Solutions

Replace shared trackers with controlled operational systems.

Give teams a proper interface, structured data and the automation needed to manage work consistently.

Power App Starterfrom £1,500

Replace a shared spreadsheet or manual tracker with a simple internal Canvas Power App.

  • 1 Canvas App, typically up to 5 main screens
  • Up to 2 straightforward user roles
  • Validation, search + up to 2 supporting flows
Typical delivery2–4 weeks
Operational Power Platform Solutionfrom £3,000

Replace a fragmented operational process with an integrated app, structured data, automation and reporting.

  • Process design + primary Canvas App
  • Multiple roles, flows & business rules
  • Power BI management reporting + UAT
Typical delivery4–8 weeks

Not sure which package fits? A short discovery conversation is enough to identify the right starting point.

Discuss your process

Ongoing support

Keep your solution running smoothly.

Care plans provide ongoing maintenance, troubleshooting and small improvements after a FlowNorth solution goes live.

Designed primarily for solutions built by FlowNorth Digital.
FlowNorth Care

£149/month

  • 1 agreed FlowNorth solution
  • Monthly solution health check
  • Up to 1 hour of minor changes or support
  • Email support & troubleshooting

Support time resets each month and does not roll over.

FlowNorth Care Plus

£299/month

Continuous improvement
  • Up to 2 agreed FlowNorth solutions
  • Enhanced monthly health check
  • Up to 3 hours of minor changes or support
  • Priority support + monthly improvement review

Larger enhancements and new functionality are scoped separately.

Completed projects include a 14-day post-handover defect period for agreed functionality. Ask about ongoing support →

Representative solutions

Built around real operational problems.

The examples below are anonymised and reconstructed to demonstrate the type of systems FlowNorth Digital can design and deliver.

Power Apps · Power Automate · Power BI

Multi-site Work Order & SLA Management

Problem: Several teams maintain separate work-order trackers, use different update habits and rely on emails to move work between stages. Managers have no single, trusted view of what is new, in progress, parked, overdue or complete.

Solution: A central operational application that guides users through the work-order lifecycle, captures consistent information at each stage and turns the same underlying data into live management reporting.

How it works
  • One shared data source replaces multiple local trackers.
  • Role-specific screens support creation, progress updates, parking and closure.
  • Required-field checks and date validation reduce incomplete or inconsistent records.
  • Status and SLA logic are calculated from the recorded workflow rather than maintained manually.
  • Automated notifications can alert the right team when a record moves to the next stage.
Management layer
  • Power BI provides a consolidated view across locations and teams.
  • Managers can track workload, SLA performance, pending breaches and ageing work.
  • Drill-through views make it possible to move from headline KPIs to the individual records behind them.
  • The design supports phased rollout and later replacement of legacy spreadsheet processes.
Typical solution components
Microsoft Lists / Dataverse → Power Apps → Power Automate → Power BI
Centralised workflow Consistent data capture SLA visibility Reduced manual hand-offs Management reporting
View solution
Power BI · Power Query · Data Modelling

Operational Performance Dashboard

Problem: Management information is assembled manually from multiple spreadsheets and system exports. Different teams calculate KPIs in slightly different ways, making monthly reporting slow and difficult to reconcile.

Solution: A reusable reporting model that standardises the data, applies agreed business rules once and presents both high-level performance and detailed operational exceptions in Power BI.

Data & modelling
  • Power Query cleans, standardises and combines data from multiple source files or systems.
  • Reference and mapping tables create consistent categories across teams and locations.
  • A structured semantic model separates business dimensions, transactions and calculated measures.
  • DAX measures calculate KPIs, SLA percentages, trends and exception counts consistently.
Reporting experience
  • Executive cards provide an immediate view of total workload and performance.
  • Users can filter by location, team, time period or operational status.
  • Trend views highlight deterioration or improvement over time.
  • Exception pages focus attention on records approaching or exceeding agreed thresholds.
Typical solution components
Excel / SharePoint / System exports → Power Query → Semantic model → Power BI
Single reporting view Repeatable refresh Consistent KPI logic Exception monitoring Decision-ready reporting
View solution
Power Automate · Dataverse · Scheduling Data

Availability & Scheduling Automation

Problem: Teams need to know the next available appointment or service date across many service types, but gathering that information manually is repetitive and only provides a snapshot of the current position.

Solution: A configuration-driven automation that performs repeatable availability checks, records the result for each service type and builds a historical dataset for capacity and lead-time reporting.

Automation design
  • A configuration table controls which service types are searched and the parameters used for each one.
  • The flow processes each configuration automatically rather than relying on a separate workflow for every service.
  • Each run captures the search date, earliest available date, lead time and the number of available slots or resources returned.
  • Success and error information is stored alongside the result to make failures visible rather than silent.
Historical insight
  • Daily snapshots show how availability changes over time instead of overwriting yesterday's result.
  • Lead-time bands can highlight services moving from healthy capacity into warning or critical ranges.
  • Power BI can compare service types, teams and historical trends from the same structured dataset.
  • The configuration-led design makes new service types easier to add without redesigning the whole process.
Typical solution components
Configuration data → Power Automate → Availability service → Daily history → Power BI
Automated snapshots Historical tracking Lead-time monitoring Reduced manual checking Capacity insight
View solution

How it works

Start with the process. Then build the technology.

FlowNorth is designed for organisations that want practical improvement without unnecessary complexity.

01

Discovery

Understand the current process, pain points, users, data and the outcome you actually need.

02

Solution design

Define the simplest workable approach, including data structure, workflow, reporting and responsibilities.

03

Build & test

Create the solution in manageable stages, validate it with real scenarios and adjust before handover.

04

Handover & support

Provide clear documentation, knowledge transfer and optional ongoing reporting or improvement support.

About FlowNorth

Practical digital improvement, built around the way people actually work.

FlowNorth Digital is an independent UK digital and data consultancy focused on turning manual, spreadsheet-heavy processes into clearer systems, better reporting and simpler workflows.

Business firstUnderstand the process before choosing the technology.
End-to-end thinkingConsider data, workflow, reporting and user experience together.
Built to be maintainedKeep solutions understandable, documented and proportionate.

Founder

Alex Ungureanu

Digital Solutions & Data Consultant

Scotland, UKMicrosoft Power PlatformOperational data & automation

Alex is a digital and data professional with hands-on experience designing operational reporting, low-code applications, workflow automation and structured data solutions in complex, multi-team environments.

His work has centred on a recurring challenge: organisations often already have the information they need, but it is spread across spreadsheets, emails and disconnected processes. FlowNorth was created to help turn those moving parts into practical systems that are easier to run, understand and improve.

That means projects are approached from both the business and technical sides — understanding the process, defining the right data structure, building the solution and making sure the final result is useful to the people who actually rely on it.

Core capability

More than dashboard delivery.

FlowNorth combines process analysis, data modelling, reporting, automation and low-code application development so a client does not have to treat each part of the problem separately.

Process analysisMap how work moves today, where it breaks down and what should change.
Data & reportingStructure messy source data and turn it into consistent, decision-ready information.
Apps & automationBuild practical Power Apps and Power Automate workflows around real operational needs.
Handover & improvementDocument the solution clearly and leave room for future iteration rather than creating a black box.
Power BIPower AppsPower AutomatePower QueryDataverseSharePointSQLExcel

Project enquiry

Tell us what is difficult today. We’ll work out the simplest useful next step.

You do not need to know which Microsoft tool or FlowNorth package you need. A few practical details about the process are enough to start.

01We review the fit

We look at the problem, current tools and likely level of work.

0230-minute discovery

If it looks like a good fit, we arrange a short no-obligation conversation.

03Clear scope & quote

You receive agreed deliverables, timescale and fixed project pricing before work begins.

A useful first enquiry covers

  • ✓What your team does today
  • ✓Where time, errors or frustration occur
  • ✓The tools and data already involved
  • ✓Who needs to use the solution
  • ✓What a better outcome would look like
  • ✓Your preferred timescale
No technical specification required.

FlowNorth will help translate the business problem into an appropriate reporting, automation or Power Platform scope.

Likely starting point Choose the closest project type

We’ll show the package that looks closest. Final scope is always confirmed after discovery.

Step 1 of 3

What would you like to improve?

Pick the description that feels closest. “Not sure” is completely fine.

Project type

Please choose the option that is closest to your project.